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 FAQ Show >> Product Altogether 2 FAQ
Question: Why it doesn't work after connected with USB extension line?
Answer: As USB connection has 1.0 and 2.0 versions, problem usually come across when two different connectors are plugging. Please make sure all USB connectors are compatible with each other.
Question: How long is the cable length you can make for your product?
Answer: We are actually taking a leading position concerning the cable length for these sorts of products in the market. For Unidirectional Retractable mouse, we currently can do 60CM and 80CM if needed. For Unidirectional Retractable USB headset, we do 120C with bravo VITUAL 7.1 channel. For Unidirectional Retractable in the ear style earbud, we are able to do 120CM. For double directional retractable folding headset, we do 5.5 feet long. For double directional retractable VOIP USB phone, we do 5.5 feet long.
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