 FAQ LIST |
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Altogether 9 FAQ |
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| Question: | What is your patent? | | Answer: | You may take a look at our copy online. | |
| Question: | With so many languages, will installation encounter a compatibility problem? | | Answer: | The CM108 USB headphone driver software is so smart, that it can detect your operation system in the computer once you click setup.exe file and run accurate language accordingly. | |
| Question: | Does your software for USB headphone support our native language? | | Answer: | It (CM108) supports up to 12 or 15 different languages including: Chinese (traditional and simplified), Danish, Dutch, English, French, German, Italian, Japanese, Korean, Portuguese (1&2), Spanish (1&2), Swedish. | |
| Question: | Where can I download driver for the USB headphone and install in my computer. | | Answer: | You may go to our download area for specific software. | |
| Question: | Why it doesn't work after connected with USB extension line? | | Answer: | As USB connection has 1.0 and 2.0 versions, problem usually come across when two different connectors are plugging. Please make sure all USB connectors are compatible with each other. | |
| Question: | How long is the cable length you can make for your product? | | Answer: | We are actually taking a leading position concerning the cable length for these sorts of products in the market.
For Unidirectional Retractable mouse, we currently can do 60CM and 80CM if needed.
For Unidirectional Retractable USB headset, we do 120C with bravo VITUAL 7.1 channel.
For Unidirectional Retractable in the ear style earbud, we are able to do 120CM.
For double directional retractable folding headset, we do 5.5 feet long.
For double directional retractable VOIP USB phone, we do 5.5 feet long. | |
| Question: | What is your term of payment? | | Answer: | We ask our customer to pay T/T in advance or L/C in advance. | |
| Question: | Do you have a requirement regarding minimum order quantity (MOQ)? | | Answer: | Generally, we ask for 5,000pcs ~ 10,000pcs for a shipment in view of production requirement and shipping cost. | |
| Question: | What is your office hour? | | Answer: | Our office hour is from 8:30AM to 17:30PM and from Mon. to Fri. | |
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